Terms and Conditions

In these terms and conditions, the following definitions apply:

• Voltix Caribbean: the private limited company Voltix Caribbean, established in Curaçao, registered with the Chamber of Commerce of Curaçao.

• Customer: any legal entity or natural person acting in the exercise of a profession or business who enters or wishes to enter into an agreement with Voltix Caribbean.

• Products: LED lighting, electrical components, switchgear and related articles supplied by Voltix Caribbean.

• Agreement: any agreement between Voltix Caribbean and the customer, including quotations, order confirmations and deliveries.

2.1 These terms and conditions apply to all quotations, offers, agreements and deliveries of Voltix Caribbean.

2.2 Deviations from these terms are only valid if expressly agreed in writing.

2.3 The applicability of purchasing or other conditions of the customer is expressly rejected.

2.4 Voltix Caribbean supplies exclusively to business customers (B2B). Consumers cannot invoke these terms.

3.1 All quotations from Voltix Caribbean are non-binding and valid for 30 days, unless stated otherwise.

3.2 Prices in quotations are exclusive of VAT, import duties, transport costs and other levies, unless expressly stated otherwise.

3.3 Voltix Caribbean reserves the right to change prices as a result of exchange rate fluctuations, changes in import duties or other external factors.

3.4 Obvious mistakes or errors in quotations do not bind Voltix Caribbean.

4.1 Payment must be made within the agreed payment term, failing which the customer is in default by operation of law.

4.2 Upon exceeding the payment term, the customer owes interest of 1.5% per month on the outstanding amount.

4.3 All collection costs, both judicial and extrajudicial, are borne by the customer.

4.4 Voltix Caribbean is entitled to suspend deliveries as long as the customer has not fulfilled its payment obligations.

4.5 Set off by the customer is not permitted unless otherwise agreed in writing.

5.1 Delivery takes place ex warehouse Curaçao (Ex Works), unless otherwise agreed in writing.

5.2 The risk of the products passes to the customer at the moment of delivery.

5.3 Stated delivery times are indicative and not binding. Exceeding a delivery time does not entitle the customer to compensation or dissolution.

5.4 Voltix Caribbean is not liable for delays due to customs, transport problems, force majeure or other circumstances outside its control.

5.5 Partial deliveries are permitted and may be invoiced separately.

6.1 All delivered products remain the property of Voltix Caribbean until the customer has fully fulfilled all obligations under the agreement.

6.2 The customer is not entitled to pledge or otherwise encumber the products as long as the retention of title is in force.

6.3 In the event of non fulfilment of the payment obligation, Voltix Caribbean is entitled to reclaim the products, regardless of where they are located.

7.1 The customer must inspect the products upon delivery for visible defects, damage and deviations.

7.2 Visible defects must be reported in writing within 5 working days of receipt.

7.3 Hidden defects must be reported in writing within 14 days of discovery, but no later than 3 months after delivery.

7.4 After these periods expire, the right to complain lapses.

7.5 Complaints do not suspend the customer's payment obligation.

8.1 Voltix Caribbean provides warranty in accordance with the warranty provisions of the manufacturer of the relevant products.

8.2 The warranty lapses if the products have been incorrectly installed, used or maintained, or if modifications have been made without the consent of Voltix Caribbean.

8.3 The warranty does not cover normal wear and tear, damage from overvoltage, lightning, flooding or other external causes.

8.4 Voltix Caribbean is not liable for consequential damage, business damage or other indirect damage resulting from defects in the delivered products.

9.1 The liability of Voltix Caribbean is limited to the amount paid out by its liability insurance in the relevant case.

9.2 In the absence of payment by the insurer, liability is limited to the invoice value of the relevant delivery.

9.3 Voltix Caribbean is never liable for indirect damage, consequential damage, lost profits or damage due to business interruption.

9.4 The customer indemnifies Voltix Caribbean against claims from third parties related to the products supplied by Voltix Caribbean.

10.1 Voltix Caribbean is not obliged to fulfil any obligation if it is prevented from doing so as a result of force majeure.

10.2 Force majeure includes: strikes, fire, flooding, government measures, import restrictions, shortage of raw materials or means of transport, disruptions at suppliers and other circumstances outside the control of Voltix Caribbean.

10.3 In the event of force majeure, Voltix Caribbean is entitled to dissolve the agreement or suspend its performance, without being obliged to pay any compensation.

11.1 All intellectual property rights to documentation, drawings, catalogues and other materials provided by Voltix Caribbean vest in Voltix Caribbean or its suppliers.

11.2 The customer is not permitted to reproduce, publish or make available to third parties these materials without prior written consent of Voltix Caribbean.

12.1 All agreements between Voltix Caribbean and the customer are governed by the law of Curaçao.

12.2 Disputes are submitted exclusively to the competent court in Curaçao.

12.3 Parties will first attempt to resolve a dispute by mutual agreement before resorting to legal proceedings.

13.1 Voltix Caribbean reserves the right to amend these terms and conditions.

13.2 Amended terms apply to all new agreements after the date of amendment.

13.3 The most current version of the terms and conditions is available on the Voltix Caribbean website.